Privacy Policy
Your privacy is of utmost importance to us, and protecting the information you provide is a top priority. We are committed to ensuring that your personal information remains confidential and is not subject to unwanted solicitation. Please read our privacy policy below to understand how we safeguard your personal information:
How We Collect Your Information
We collect information from customers through various platforms, including our website. Customers may be asked to register to submit online orders and receive information from our company. Periodic emails or newsletters, which may include company news and special offers, may be sent to you. You can opt out of receiving such communications at any time.
What Information We Collect
You may be asked to provide information such as your company name, resale certificate, email address, mailing address, and phone number. When entering your credit card information, it is processed through a payment gateway that uses Secure Sockets Layer (SSL) and complies with the Payment Card Industry Data Security Standard (PCI DSS). All information collected is stored on secure servers.
If your personally identifiable information changes, or if you no longer wish to use our service, you may correct, update, delete, or deactivate it by making changes on our member information page, emailing our Customer Support at customer@proclubinc.com, or contacting us by telephone or postal mail using the contact information listed below.
Cookies & Submissions
Cookies are small bits of electronic information that a website can transfer to your hard drive to keep records of your visit. Cookies are standard on the Internet and many websites. At Pro Club, we use cookies to personalize your online shopping experience and assess our efforts to provide a more streamlined online shopping experience. For example, cookies can recognize you as a repeat customer each time you visit our site, allowing us to retrieve your order history and personal information, so you don’t have to re-enter it every time you shop. This also means you can store items in your shopping bag between visits and maintain your special events calendar and address book. Another cookie lets us know what pages you visit and your browsing, shopping, and searching patterns, enabling us to customize our online shopping environment to your preferences.
You have the option to refuse cookies by turning them off in your browser. However, if you disable cookies, you may not be able to place or track an order (see the Help section of your browser for instructions on how to disable cookies). If you choose to disable cookies and cannot place an order on our site, you can always place the order by phone with our Customer Service Representatives.
We do not link the information we store in cookies to any personally identifiable information you submit while on our site. Some of our business partners may use cookies on our site, but we have no access to or control over these cookies. This privacy statement covers the use of cookies by Pro Club only and does not cover the use of cookies by any advertisers.
Children’s Privacy
In accordance with the Children’s Online Privacy Protection Act of 1998, Pro Club’s website and its contents are not directed toward children and do not knowingly collect personal information from children. We are committed to safeguarding children’s privacy on the internet. If we become aware that a child has registered without a parent or guardian’s permission, we will remove all personal information about that person from our files.
Secure Shopping
By using our website, you consent to the collection and use of information from you by Pro Club. Any changes or revisions to our Privacy Policy will be posted on our website so that users are informed of what information we collect, how it is used, and under what circumstances, if any, it is disclosed.
Access to Personally Identifiable Information
If your personally identifiable information changes or if you no longer wish to use our service, you may correct, update, delete, or deactivate it by making changes on our member information page, emailing our Customer Support at customer@proclubinc.com, or contacting us by telephone or postal mail using the contact information listed below.
Third Parties
If personal information is voluntarily submitted, we may use it to fulfill requests for marketing and other related inquiries. We do not sell, trade, or transfer your personally identifiable information to outside parties, except for trusted third parties who assist us in operating our website, conducting our business, or servicing you at our request. We may also release your information to comply with the law, enforce our site policies, or protect our own or others’ rights, property, and safety.
For the purposes of this privacy policy, employees of Pro Club are not considered third parties and may have direct access to your information. However, they are under the same obligations outlined here and must keep your information confidential as laid out in this policy.
Your Consent
Pro Club is committed to providing a secure and risk-free online shopping experience, and we want you to trust the security of your transactions as much as you do our products and services. To this end, we have implemented several programs to ensure that you feel comfortable and confident when purchasing our products.
Pro Club guarantees that any sensitive information you provide is protected online. All transactions completed through Pro Club go through security methods to ensure that your personal information is protected. All your information (such as credit card number or address) is transmitted using secure socket layers (SSL) encryption at 128 bits (the current industry standard) to communicate securely without the risk of manipulation, impersonation, or tampering with sensitive personal information. We utilize this encryption during the online checkout process, including the acceptance of your credit card information and the management of your account. Furthermore, as a company policy, we believe in guarding your personal information not only online but offline as well. Access to your personal information is limited to the staff required to fulfill duties related to your account, such as order fulfillment and billing. The servers, hard drives, and file cabinets that store your sensitive and personal data are placed in a secure and safe setting away from the possibility of incursion.
Moreover, every transaction you make with us comes with fraudulent charge protection. In general, under federal law, you will not be liable for more than $50 of fraudulent charges. In the unlikely event that you are charged, we will reimburse you up to $50, provided these fraudulent charges were made without your knowledge and consent as a result of shopping at Pro Club. We trust that you will experience a safe and secure shopping experience with us, as we have taken significant measures to protect your identity and security.
Changes to This Privacy Statement
If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our website.
Terms and Conditions
This website contains material owned by us, including, but not limited to, design, layout, photographs, original text, appearance, and graphics. Reproduction of this material is prohibited without the written consent of Pro Club. The contents of this website are for your general information and use only and are subject to change without notice. Unauthorized use of this website may result in a claim for damages and/or be a criminal offense.